Who we are
Suggested text: Our website address is: https://dubaibigbites.com. At Dubaibigbites.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect different types of information to improve our services and provide you with a seamless experience. This includes:
A. Personal Information
When you register, place an order, or interact with our services, we may collect:
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Payment Information (processed securely by third-party payment providers)
B. Non-Personal Information
We may collect non-identifiable information, such as:
- IP Address
- Device Type & Browser Information
- Website Usage Data (e.g., pages visited, time spent on pages)
C. Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance your experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use your information to:
✔ Process orders & facilitate deliveries
✔ Provide customer support & resolve issues
✔ Send promotional offers & updates (if opted in)
✔ Improve website functionality & user experience
✔ Prevent fraud and enhance security
How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Delivery partners (to fulfill your order)
- Payment processors (to handle transactions securely)
- Marketing & analytics providers (to improve our services)
- Legal authorities (if required by law or to prevent fraud)
Data Security
We implement security measures to protect your data, including encryption, firewalls, and secure payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://dubaibigbites.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.